Property Manager

On a day-to-day basis, you will be responsible for:

• Financial and budgetary:
• Ensure the property is managed in accordance with the approved business plans and within operating/capital budgets.
• Work closely with the Leasing Department to manage the process for all new tenant space turnovers, move-ins and build-outs and review budgeted leasing projections to ensure expenses are allocated accurately.
• Provide direction to on-site staff and liaise with the Accounting Department to manage the accurate and timely processing of operating and tax expenses for the property.
• Prepare and manage annual operating budgets including revenue and expense control, capital plans and report on variances.
• Prepare various consolidated reports, e.g. annual budgets, monthly reports, quarterly reports, year-end adjustments, variance reports and operating cost reconciliation billings.
• Review tenant billings and year-end adjustments for accuracy and conformity with lease stipulations.
• Oversee A/R and ensure all rent cheques are received as per lease obligations.
• Approve and receipt purchase orders based on pre-determined thresholds.
• Tenant relations:
• Develop and maintain professional relationships with tenants, with the goal of providing superior tenant relations interactions, both personally and through the on-site team.
• Oversee responses to after-hours tenant emergency requests to ensure the quality of service provided.
• Work closely with the General Manager and Head Office to anticipate and respond to the requirements of Owners/Stakeholders.
• Oversee the coordination of all tenant work to ensure compliance with building standards, including the final inspection of work.
• Best in class management:
• Take ownership for the application process for entering the property for consideration of awards by leading industry organizations such as BOMA and LEED for sustainability and green initiatives.
• Work alongside the Operations Manager to ensure the efficient operation of the property including compliance with government regulations; achievement of life safety/maintenance standards; and, source and implement innovative operational strategies while reducing costs.
• Work closely with the Operations Management Team to tender service and maintenance contracts periodically to ensure compliance with the Company’s policies.
• Work alongside the Operations Management Team to implement and monitor an effective property management and building maintenance program.
• Oversee the collection and review of tenant insurance certificates to ensure coverage complies with lease requirements.
• Provide direction and support to direct and indirect reports to ensure the timely achievement of financial and customer service goals within prescribed policies, procedures and standard business practices.