Career Post - Client Relations Coordinator (Temporary)

We are currently seeking qualified candidates for a Client Relations Coordinator role on a temporary basis. The primary purpose of the role is to support all activities in the client enrollment process and ongoing management of the portfolio. You will be a point of contact for owners during the onboarding process, supporting them through our services and ensuring their investment is well-managed. The duration of this temporary assignment will be for six months with the possibility of extension.

Reporting to the Director, the incumbent’s responsibilities will include:

Support owner onboarding and engagement by responding to inquiries from new owners through the enrollment process, ensuring a smooth and positive introduction to our services.
Coordinate client onboarding process, ensuring all necessary documentation is completed accurately.
Respond promptly and professionally to service requests, liaising with third-party contractors and vendors to coordinate and oversee service delivery.
Assist owners in transitioning their units to the Operations team for ongoing management.
Provide administrative support through the entire process of client management, including records management, data entry and creation of management reports.
Collaborate with internal teams to ensure client requests are fulfilled accurately and on time.

To succeed, candidates must possess the following combination of education, experience and skills:

Completion of post-secondary education.
2+ years of progressive work experience in an administrative role.
High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
Proficiency in the use of rental management application, e.g. Buildium, DocuSign is an asset.
Excellent communication skills.
Strong aptitude for working with clients professionally and excellent customer service skills.
Ability to contribute in a fast-paced, deadline driven team atmosphere.
Availability to work evenings/weekends/holidays on occasion.

We offer a competitive compensation package and the opportunity to work with an industry leader!

To apply, please forward your resume to employment@menkes.com and in the subject line please include the name of the position and quote Ref #4103.

We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.