Customer Care

Your Comfort Is Our Priority.

At Menkes, our level of customer care is unparalleled in the industry. Because you’re not a number; you’re a priority and you deserve our undivided attention. We believe in building strong customer relationships; after all, our customers are the reason we’ve been building new homes and dreams for nearly 60 years. 

Whether you have an item in your new home that needs addressing, a question about new home maintenance or just want to stop by for a cup of gourmet coffee and say “hello”, our on-site customer care teams are always ready and willing to assist you and listen. The word “care” in customer care is not something we take lightly and we are eager to show you how much you mean to us as a member of the growing family of Menkes homeowners. 

As a testament to Menkes' dedication to superior customer service and quality design, the company has earned an Excellent Service Rating from Tarion Warranty Corporation. Menkes is also proud to be a recurring Tarion Award of Excellence Finalist. This recognition is based on the level of satisfaction from homeowners with their customer service delivery.

  • 2017 - Finalist in High-Rise Builder Category
  • 2014 - Finalist in High-Rise Builder Category
  • 2013 - Finalist in Large Volume Builder Category
  • 2012 - Finalist in High-Rise Builder Category
  • 2010 - Finalist in High-Rise Builder Category

Email us at, or head over to Contact Us page for other ways to get in touch.

Tarion - Homeowners choice awards