Client Relations Coordinator (Temporary)

Posted In: Menkes Rental Suites Management

About The Job

We are currently seeking qualified candidates for a Client Relations Coordinator role on a temporary basis. The primary purpose of the role is to support all activities in the client enrollment process and ongoing management of the portfolio. You will be a point of contact for owners during the onboarding process, supporting them through our services and ensuring their investment is well managed. The duration of this temporary assignment will be for 6 months with the possibility of extension.

Responsibilities

  • Support owner onboarding and engagement. Respond to inquiries from new owners through the enrollment process, ensuring a smooth and positive introduction to our services.
  • Coordinate client onboarding process, ensuring all necessary documentation is completed accurately.
  • Respond promptly and professionally to service requests, liaising with third-party contractors and vendors to coordinate and oversee service delivery.
  • Support owners in transitioning their units to the Operations team for ongoing management.
  • Administrative tasks related to but not excluding, electronic signatures, contracts, document management, records tracking, updating and reporting.
  • Conducting inspections of suites and mid-lease inspections to ensure units are maintained in accordance with the Company’s standards, as needed
  • Assist the Director with administrative tasks related to portfolio setup and ongoing compliance.

Qualifications

  • Completion of post-secondary education.
  • 2+ years of progressive work experience in an administrative role.
  • High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
  • Competency in Rental management software Buildium, Docusign and CMS is an asset.
  • Excellent communication skills.
  • Strong aptitude for working with clients professionally and excellent customer service skills
  • Ability to contribute in a fast-paced, deadline driven team atmosphere

Apply

We offer a competitive compensation package and the opportunity to work with an industry leader!

To apply, please forward your resume to employment@menkes.com and in the subject line please include the name of the position and quote Ref #4103.

We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.