Tenant Maintenance Coordinator
About the Position
Posted In: Menkes Rental Suites Management
Reporting to a Property Manager, this role supports the activities related to tenants’ requirements and the role will provide administrative support to Management as well. This role interacts with the condo rentals team, tenants, and third-party contractors on a regular basis.
Permanent, Full-time, Salaried
Compensation
Annual base salary in the range of $48,000 to $55,000.
Note to applicants
The deadline to apply is 11:59 p.m. on May 22nd, 2026.
We thank everyone for applying, however only those individuals selected for a telephone screening will be contacted.
The Company does not currently use AI (Artificial Intelligence) to screen applicants.
Responsibilities
Providing exemplary customer service to tenants by
- Delivering services in a professional, prompt and courteous manner at all times when dealing with residents and third-party contractors in the scheduling and maintenance of services.
- Maintaining and tracking service and maintenance requests including coordinating access and troubleshooting minor service tickets.
- Supporting the team with preparation for move-ins, including upload of leases, tenant information and move-in documentation in the system and the set-up of keys, key releases and welcome packages.
- Supporting the team with preparing documentation packages relating to move-outs, including notices, inspection forms, deposit refunds and close-out communications.
Providing administrative support to the team by
- Responding to calls and enquiries as well as preparing reports.
- Maintaining an organized scheduling and tracking system to ensure all maintenance requests are completed in a timely manner and in the order by which they were received or by level of urgency.
- Verification of invoices and backup for accuracy.
Focus on maintaining and improving existing and new vendor relationships.
As a Tenant/Maintenance Coordinator, you will assist with other tasks such as maintaining the filing system.
Qualifications
- Completion of a post-secondary diploma or degree.
- A minimum of 3 years of progressive work experience in a relevant field.
- Experience in the hospitality or real estate sectors is preferred.
- Superior communication skills.
- Excellent organizational and multi-tasking skills with the ability to deliver high quality results while working under multiple deadlines.
- High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
- Availability to work evenings/weekends/holidays on occasion.
- Must be comfortable around domestic animals/pets.
Apply
We offer a competitive compensation package and the opportunity to work with an industry leader!
To apply, please forward your resume to employment@menkes.com and in the subject line please include the name of the position and quote Ref #5024.
We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.