Tenant/Maintenance Coordinator

About the Position

Posted In: Menkes Rental Suites Management

About The Job

We are currently seeking qualified candidates for the role of Tenant Maintenance Coordinator. This is an in-person role that will be based at our Head Office in North York, with occasional travel between various locations in Toronto and the GTA.

Reporting to a Property Manager, this role supports the activities related to tenants’ requirements and will provide administrative support to Management as well. This role interacts with the condo rentals team, tenants, and third-party contractors on a regular basis.

The position requires the individual to be available to work evenings/weekends/holidays on occasion. The individual in this role must be comfortable around domestic animals/pets.

Job Details: Permanent, Full-time, Salaried

Compensation: Annual base salary in the range of $48,000 to $55,000

Permanent employees are eligible for participation in the Company’s Group Benefits Plan, HCSA and Retirement Plan.

Note to Applicants: The deadline to apply is 11:59 p.m. on June 12, 2026.

The Company does not currently use AI (Artificial Intelligence) to screen applicants.

Responsibilities

  • Delivering services in a professional, prompt and courteous manner at all times when dealing with residents and third-party contractors in the scheduling and maintenance of services.
  • Maintaining and tracking service and maintenance requests including coordinating access and troubleshooting minor service tickets.
  • Supporting the team with preparation for move-ins, including upload of leases, tenant information and move-in documentation in the system and the set-up of keys, key releases and welcome packages.
  • Supporting the team with preparing documentation packages relating to move-outs, including notices, inspection forms, deposit refunds and close-out communications.
  • Responding to calls and enquiries as well as preparing reports.
  • Maintaining an organized scheduling and tracking system to ensure all maintenance requests are completed in a timely manner and in the order by which they were received or by level of urgency.
  • Verification of invoices and backup for accuracy.
  • Focus on maintaining and improving existing and new vendor relationships.
  • Maintaining the filing system.

Qualifications

  • Completion of a post-secondary diploma or degree.
  • A minimum of 3 years of progressive work experience in a relevant field.
  • Experience in the hospitality or real estate sectors is preferred.
  • Superior communication skills.
  • Excellent organizational and multi-tasking skills with the ability to deliver high quality results while working under multiple deadlines.
  • High degree of proficiency with web-based tools and applications including MS Office (Word, Excel and PowerPoint), Photoshop and Acrobat.
  • Ability to be available to work evenings/weekends/holidays on occasion.
  • Comfortability around domestica animals/pets.

Apply

We offer a competitive compensation package and the opportunity to work with an industry leader!

To apply, please forward your resume to employment@menkes.com and in the subject line please include the name of the position and quote Ref #5024.

We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.